Q: Where are you located?
A: Tons of Fun is located on S. Flores St near the corner of SW Military Dr. Our facility is on the side of the Texas Workforce Solutions building (along W. Vado Street). Parking is in the front of the building or the rear of the building. Also, the guest of honor gets three parking spaces directly in front of the entrance.
Q: How do I pay my balance?
A: We will email you a balance payment link so be sure to check your email. You can also call, text or email us to make arrangements to stop by Tons Of Fun to pay in person.
Q: Can I pay my balance the day of the party?
A: No. Your balance must be paid no later than two weeks before your party or your reservation may incur a 10% late fee or cancellation.
Q: Can I bring a Piñata?
A: Yes, we can accommodate a small or pull string piñata (under 3ft is recommended). There is an extra fee of $25 and we recommend you reserve a party for at least 2.5 hours.
Q: Is craft making allowed at our party?
A: Yes, however, there is an additional fee. Please refer to “Party Packages” tab for additional information.
Q: Can I bring confetti to the party?
A: ABSOLUTELY NO confetti! We do not allow confetti in our facility nor on the tables.
Q: Can we bring our own music?
A: Absolutely! We have a music system and we play Disney and family music. You can also bring in a small portable sound system which can connect to your device through Bluetooth.
Q: Can we bring entertainment?
A. Yes, please be sure to let us know so we can update your reservation details (with regard to our employees, our schedule, and availability) If you will be having a magician, balloon artists, clowns, DJ, Spurs Coyote etc. Entertainers must bring in their own equipment and set-up accessories.
NOTE: There is an additional $25 charge associated with DJs or any other entertainer which requires us to move our furniture and clear an area. This fee is always subject to any party with a DJ.
Please check with your entertainer as to whether they will require extra setup time. In most cases, entertainers in general require extra time for setup or breakdown. If you are having a DJ please remember, it takes them approximately 30 minutes to set up and 30 minutes to breakdown. In this event you can either add an additional hour to your reservation (if available) or you can incorporate the extra time into your reservation.
Q: Can I decorate?
A: Yes, you are free to bring table cloths, centerpieces, and balloons. There are nine 6 ft tables for seating, & one counter for food and one 8 ft table for cake & presents. Usually, 8 tablecloths (1 theme + 7 colored tablecloth) will be enough for your party. You can bring in your own decorations, however, you cannot tape anything to the walls/ceilings. We have an 8ft cork strip behind the dessert table which you can tack a background or banner. Decorating is optional. You can also add on packages and we will have the dining room decorated for you. Visit our “Add Ons” page to see our decoration options.
Q: Can I arrive early to decorate?
A: You will have 10-15 minutes to set up before your party (which your hostess will assist you with), however, if you do not feel this is enough time to set up, you may want to consider reserving an additional 30 minutes or addressing your invitations to start later. For example, you reserve 12:00-2:00 PM, then your invitations might read 12:15-2:00 PM. If you reserved the first party of the day, then there is more time for you to arrive early to decorate.
Q: What food can I bring?
A: Tons of Fun caters to private parties only and we have a limited amount of time to clean up in between parties, therefore, we prefer that you serve pizza for your party. Please remember that pizza is the most time and cost efficient option for your party. Remember our pizzas are $8 each single topping large, and most importantly everybody loves pizza!
Please remember, Tons of Fun is not a restaurant. We do not handle, or serve food, and we do not provide plates, napkins, or utensils. We operate like a banquet facility, therefore, you are responsible for providing, handling, and serving your own food and/or table ware. However, you can add-on paper goods for an additional fee.
Tons of Fun does not charge a cleaning fee for the following foods: cake, cupcakes, ice cream cups, pizza or any other ready-made cold foods such as sandwiches, chips, meat trays, veggie trays, or fruit trays. All drinks must be in a closed container such as soda cans, water bottles, or juice boxes/pouches. No cups or ice allowed. Tacos and donuts are allowed for any parties before noon.
We do impose a $40 cleaning fee when any other hot foods are being served such as: rice, beans, brisket, chicken, nachos, chili, spaghetti, etc..
If you choose more complex dishes which require serving, you may have less time to enjoy yourself at the party. In our experience, it is absolutely necessary to have a cleaning fee when anything other than pizza is served since there is a significant difference, in the extra amount of cleaning, as well as, trash, and the extra time our employees have to stay to clean properly. If you decide to bring ready-made foods or catering, please keep in mind that your itinerary will prompt you to clear your tables 30 mins before the end of your party to ensure that your party is departed by the end of your reservation time.
Q: Can we set up extra tables or chairs?
A: No. Tons of Fun has seating in the dining room for 40. We have our facility laid out with the maximum amount of fixtures, and cannot accommodate any more tables. We also do not rearrange tables or fixtures unless it is requested for entertainment accommodations. In these cases, there is an additional fee for moving fixtures.
Q: Does Tons of Fun have a limit on guests?
A: Yes. Tons of Fun allows up to 60 guests. Our seating area currently accommodates for 40 people. So please be sure to consider this when making your guest list! Remember you are responsible for your guests and their safety. “Over inviting” may create an uncomfortable atmosphere for your guests, or pose safety issues for any unsupervised children. You are also responsible for returning the facility in the manner in which it was received and for supervising your guests and their children at all times. Please remember, that limitations are a general rule geared toward guest safety and comfort. In order to provide the safest and most comfortable atmosphere it is imperative to respect all rules and guidelines outlined in our FAQs. If you exceed the allowable limit of guests, you will be responsible for asking your overage of guests to depart the facility with respect of the facility rules and the safety of your guests.
Q: Are pets allowed at the party?
A: No animals are permitted in the facility, even as a gift. Only service animals will be allowed.
Q: Can we have alcohol at our event?
A: No, we do not allow alcohol in the facility.
Q: Can our guests smoke inside the facility?
A: No, smoking is prohibited.
Q: My children’s birthdays are one week apart; can we celebrate two parties in one?
A: This is perfectly fine. You may also combine your child’s party with another of his/her friends or cousins. The limit is 2 children, however, there is an additional fee for multiple parties.
Note: There is no fee for twins. Combination parties have an additional $25 charge. The first child is full price, and the extra fee is for an additional child (additional party).
Q: Can I reschedule my party?
A: No. Once you reserve a date, it cannot be changed. Since we cater to private parties only, your party is the only one scheduled for that date and time. Moving the date would cause us to have an empty slot and create a loss for us, therefore rescheduling is not permitted nor feasible.
Q: Is the deposit refundable?
A: In some cases. If you must cancel your reservation, please try to give us the most advanced notice possible. A partial refund may apply if we are able to rebook your reservation. All Party Balances must be paid two weeks prior to your reservation or your reservation will incur a late fee.
Q: Will there be someone supervising our party?
A. Yes! While your party is completely private, we have an attendant(s) supervising the party at all times! Our attendants are responsible for ensuring the timely flow of your party and ensuring that your reservation runs smoothly and most importantly, ends on time! Please remember Tons of Fun operates like a banquet facility while our attendants are happy to help with setting up your main tables (cake & presents) we are not responsible for supervising your guests or children.
We are not responsible for accidents or injury. It is important that all children have adult supervision at all times, and that you the party host ensure that all guests are following all of the rules and policies for safety! Party attendants work on tips, so please be sure to tip your friendly attendant!
Q: What about COVID-19? Can I cancel my party due to rise in cases or if a family member becomes ill?
A: You can cancel your reservation and we can transfer your deposit to a party credit for you or a family/friend to use at any date or time in the future.
Q: Can I receive my deposit back if I cancel my party due to COVID-19?
A: If we are open and hosting events, then please give us at least 30 days notice to receive your full deposit.
In the case that we are forced to shut down due to COVID-19, then all parties will be refunded. -effective July 1, 2020